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As a start the device you are registered it doesn't have active subscription.
All CVNs added to Tango after the subscription was introduced require it and we have added quite a lot since then.
Nothing much to add unless you write (or take screenshot) with the actual versions as Tango+ sees it and the error which is generated.
Ok I send photos smart key ecu
 

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Доброе утро, танго давно не обновляется, уважаемый Любомир планируется ли обновления для танго?
 
almost end of the year and no updates was looking forward to an early Christmas present!
😱
:unsure:
 
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Hello All.

Today marks 2x years since the last update.... Admin give us something for this year!
It will be done when it is done.
Currently what holds it back are suppliers and production, which we have little control over and no practical ways to speed up.
This year alone there were 7 updates to Toyota vehicles in Tango, DB from 23 to 30. Which translates to dozens of new models.
 
It will be done when it is done.
Currently what holds it back are suppliers and production, which we have little control over and no practical ways to speed up.
This year alone there were 7 updates to Toyota vehicles in Tango, DB from 23 to 30. Which translates to dozens of new models.
Awesome, thanks for the feedback.

However, what do suppliers and production have to do with software side updates though?
 
hello Admin

please help, long time not use Tango for job. Now im use new update, installonline.exe, done!!
counter Update 30 Day, but when update databese, always error, "failed to update database", LED on Tango Device Both ON, And need restart Software.
After that, try again, and same problem, i have 3 leptop, in same condition

Please Advice for solution

thanks you master

for advance, i want use Tango plus for A9 job, and buy activation

PS : My accoun is banner before, Device ID is : XXXXXXXX
tango working good on key tool and other, but when use tango + need update databse, and database is error
 

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hello Admin

please help, long time not use Tango for job. Now im use new update, installonline.exe, done!!
counter Update 30 Day, but when update databese, always error, "failed to update database", LED on Tango Device Both ON, And need restart Software.
After that, try again, and same problem, i have 3 leptop, in same condition

Please Advice for solution

thanks you master

for advance, i want use Tango plus for A9 job, and buy activation

PS : My accoun is banner before, Device ID is : XXXXXXXX
tango working good on key tool and other, but when use tango + need update databse, and database is error

Hello,
Such an error is usually caused by bad connection between Tango and PC. Most often the USB cable is at fault or Tango's port is physically damaged. On the other hand your Tango is rather old, so there might be some physical damage issue with it.
Change the cable and try again.
 
Hello,
Such an error is usually caused by bad connection between Tango and PC. Most often the USB cable is at fault or Tango's port is physically damaged. On the other hand your Tango is rather old, so there might be some physical damage issue with it.
Change the cable and try again.
Thank you sir, i have replace usb cable with new one, try on PC. But no lucky, maybe worse... I have buy software too, but tango not detected 😭😭😭

How to fix it
 

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Thank you sir, i have replace usb cable with new one, try on PC. But no lucky, maybe worse... I have buy software too, but tango not detected 😭😭😭

How to fix it
From the looks of it, the USB controller might have been overwritten by another device on your PC which damaged Tango.
Send the device for inspection/repair through the distributor you have acquired it.
 
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