tang not detected.check USB connection

sasadnany

New member
Tango software ver.:1.114.2
Tango firmware ver.:0.0 (UNKNOWN)
Tango serial: 0000000000000000

Verifying installation
-Directory "Tango Scorpio-LK" not found

Test hardware
-Driver is loaded. OK
-Test FT245 chip: test-1 failed
-Test FT245 chip: test-2 failed

Test Server connection
-Internet connection: OK
-Server status: OK

--------------------------------------------
Errors detected:

-FT245 is not programmed
Send Tango for repair

-Tango is not properly installed
Updates are not available
Other functions are not restricted
To make updates available reinstall Tango
 
HAVE solution??
What is the status of the two LEDs on top of the device when connected to PC ?
If they don't light up at all the device was burnt, likely due to cable short circuit or PC USB port power surge.
If both LEDs are ON, the device either locked itself due to fautly USB port/cable, or was physically damaged tampered with.
 
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