Error 21

It means it couldn't connect to the servers.
Either there was issue with your internet connection, or the program's access to internet is blocked/restricted.
 
Hello.
I also encountered this error,
what other options could there be?
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I tried to install the program on another computer - the situation was similar.
I tried to enable orange5 Internet access in the firewall, to no avail.
 
IGORI said:
Hello.
I also encountered this error,
what other options could there be?
-------------------------------------------
I tried to install the program on another computer - the situation was similar.
I tried to enable orange5 Internet access in the firewall, to no avail.
Click to expand...
No other options, if you get this error it means that the software doesn't reach Orange-5 update server.
 
Until February 5, 2024, the orange5 programmer v.1.40 worked perfectly, when I connect the programmer it says “File download HPL error,” after which I deleted the program and reinstalled the program v.1.36 again, but the program does not want to update to v.1.40, it says “error 21.”
There are no such problems with the Tango programmer, but with Orange5 why are there such problems, do the programs have different servers?
 
Found the issue. My network firewall settings had several geographic locations blocked. Temporarily unblocked them, and update processed as it should. Not sure why it didn't interfere with Tango updates.
 
Parrie said:
Found the issue. My network firewall settings had several geographic locations blocked. Temporarily unblocked them, and update processed as it should. Not sure why it didn't interfere with Tango updates.
Click to expand...
Orange-5 uses different server infrastructure than Tango and Barracuda.
 
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