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[zayedkey]

tango not wark
Tango software ver.:1.120.0
Tango firmware ver.:0.0 (UNKNOWN)
Tango serial: 0000000000000000

Verifying installation
-Directory "Tango Scorpio-LK" not found

Test hardware
-Driver is loaded. OK
-Test FT245 chip: test-1 failed
-Test FT245 chip: test-2 failed

Test Server connection
-Internet connection: OK
-Server status: OK

--------------------------------------------
Errors detected:

-FT245 is not programmed
Send Tango for repair

-Tango is not properly installed
Updates are not available
Other functions are not restricted
To make updates available reinstall Tango

 

[admin]

What is the status of the two LEDs on top of the device when connected ?
What is the Windows OS version you are using ?
Also you have used obsolete setup file to install , reinstall with the latest setup file instead : https://www.scorpio-lk.com/downloads-tango.html